About Serious Sips:
Serious Sips is a specialty beverage store and coffee shop supplier totally devoted to everything sippable: chai, tea, coffee, flavor syrups, smoothies, hot cocoa, and much more.
We understand that online shopping has the best value for our customers if they can depend on prompt and affordable shipping, knowledgeable and friendly service, and fair prices.
Many specialty products are, by nature, difficult to find; even online. And when found, they're often sold by merchants lacking in critical areas. At SeriousSips.com we do niche better, seriously!
Serious about customers:Our customers have trusted us to deliver the goods! We honor our customers' faith in us three major ways:
Serious about employees:
When building a business it can be easy to lose sight of what really matters. "Don't forget our humanness" - rings in our ears. So, when it comes to policy, management, and all dealings, we all try to remember to start with kindness & compassion first, then proceed.
We offer paid time off, cash for healthcare, matched retirement, and free goodies to all permanent employees.
Serious about products:
Drop-shipping? Nope! We do it the old-fashioned way: Over 99% of our products are shipped and sold from our own stock.
For each niche, we source the highest quality and well-designed products, steered by customer interests.
Our products deliver great values! (And, they give us a chance to shine in web content, fulfillment, and customer experience.)
Serious about suppliers:
By extension, our business is healthy when our relationships with suppliers are healthy. We negotiate for favorable terms and pricing, respectfully, never forgetting that our suppliers are real people; no bullies here - the deals we strike must be fair and mutually beneficial.
We foster hundreds of relationships with great companies with strong brands and cool products.